1. Information We Collect:
a. Account Information:
- To ensure personalized and secure services, users are required to create accounts. Information collected includes names, email addresses, and phone numbers.
b. Transaction Details:
- We gather data related to virtual top-ups, encompassing transaction amounts, mobile numbers, and the corresponding network operators.
c. Payment Information:
- To facilitate transactions, we collect payment details, such as credit card information or other payment methods, ensuring a secure payment process.
d. Device Information:
- Information about the device used to access our platform, including device type, operating system, and IP address, assists in optimizing user experience.
2. How We Use Your Information:
a. Service Delivery:
- Your information is crucial for delivering virtual top-up services, processing transactions, and ensuring a seamless and efficient user experience.
b. Communication:
- We employ your contact information to communicate important updates, transaction confirmations, and to respond promptly to any inquiries you may have.
c. Improvements and Personalization:
- Utilizing your information enables us to continually enhance and personalize our services, tailoring them to your preferences and needs.
3. Information Sharing:
a. Third-Party Service Providers:
- To facilitate transaction processing and service delivery, we may share necessary information with trusted third-party service providers.
b. Legal Compliance:
- In certain circumstances, we may disclose information to comply with legal obligations or respond to lawful requests.
4. Security Measures:
a. Data Encryption:
- Industry-standard encryption protocols are in place to safeguard data during transmission, ensuring the utmost security.
b. Secure Storage:
- Your data is securely stored, and access is restricted to authorized personnel, maintaining the confidentiality of your information.
5. Cookies and Tracking:
a. Cookies:
- Cookies enhance user experience and provide valuable analytics. Users have the ability to manage cookie preferences through browser settings.
6. Your Choices:
a. Account Information:
- Users have the autonomy to update or delete account information by accessing their account settings.
b. Marketing Communications:
- Opting out of marketing communications is within the user's control by following instructions provided in the communication.
7. Children's Privacy:
Our services are not designed for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to the Privacy Policy:
We reserve the right to update this Privacy Policy. Users will be informed of significant changes, and the updated policy will be readily available on our website.
9. Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us at info@bomfeetech.com